Last updated October 5th, 2018
1. BASIC PROVISIONS
1.1. CONVERSA Management s.r.o., hereinafter referred to as the Company or the Licensor, hereby undertakes to keep confidential any data and information provided by the users (hereinafter referred to as the Licensee or the User) during their use of the computer program of the BC Talk app for mobile devices on Android and iOS platforms (hereinafter referred to as the Messenger).
1.3. The use of the Messenger is subject to the Licensee’s consent to this Policy published on the Messenger Website at: bctalkapp.com/privacy. Each time when accessing and/or actually using the Messenger, the Licensee agrees to comply with this Policy and with the terms and conditions of the Messenger End User License Agreement made available at bctalkapp.com/terms (hereinafter referred to as the Agreement) as amended as of the time of the actual use of the Messenger.
Some terms used in this Policy are defined in the Agreement.
2. WHAT PERSONAL DATA WE COLLECT AND HOW WE USE IT
2.1. Account data and other data relating to the Licensee shall be processed by the Licensor and/or his business partners for the purposes of the proper performance of the Agreement.
2.2. The account data are understood to mean information provided independently by the Licensee during the registration in the Messenger by means of completing a registration form and some of the information provided during the use of the Messenger.
2.3. Other data are understood to mean data relating to the Licensee that become accessible to the Licensor in the course of the Licensee’s use of the Messenger and/or the services of affiliated parties and/or partners. Such data may include without limitation information about the hardware (devices) and means of technical interaction with the Messenger and/or the services of affiliated parties and/or partners (including host IP address, the Licensee’s operating system, browser type, geographical location, information about the provider etc.), about the Licensee’s activity, and other data obtained by the means specified.
2.4. For the purposes of performance of this License Agreement and providing the Licensee with access to the Messenger’s functionality, the Licensor shall develop, improve, optimize and introduce new functionality to the Messenger (including services and products of an informative, advertising, educational, entertaining or other nature), including with the involvement of affiliated parties and/or partners. To ensure that the stated purposes can be achieved, the Licensee agrees to and delegates to the Licensor, in accordance with the applicable laws, the processing (including collection, recording, systematization, retention, storage, clarification (updating, amending), comparison, extraction, use, anonymization, blocking, deletion and destruction) of account data and other data relating to the Licensee, including the results of automated processing of such data, which may, among other things, be in the form of integer and/or textual values and identifiers, as well as the transfer of such data to affiliated parties and/or partners in fulfillment of said delegation to process the data, and the collection (receipt) of account data and other data pertaining to the Licensee from affiliated parties and/or partners.
2.5. The Licensor may have access to other information relating to the Licensee and provided by the Licensee at the latter’s discretion in the course of using the Messenger, which is not processed by the Licensor, including for achieving the purposes indicated above.
2.6. Processing of the Licensee’s account and other data shall be performed during the whole period from the signing up until the deletion of the Messenger, unless otherwise stipulated by the applicable laws. The Licensee may recall its consent to the processing of its account and/or other data, having notified the Licensor to this end at the address stated in Section 5 of this Policy. In such a case, the Licensee shall stop using the Messenger.
2.7. For the purposes of properly fulfilling the conditions of the License Agreement, the Licensor shall take safety measures. To ensure fulfilling the stated purposes, the Licensee agrees that account data and other data may be passed to third parties, including in instances covered by the applicable laws, in a volume required to identify, investigate and suppress illegal activities.
3. PERSONAL INFORMATION USE AND SHARE
The Company uses Licensees’ personal data to fulfill the provisions of BC Talk App End User License Agreement and provide Licensees with our services, to comply with our legal obligations and to protect users’ vital interest. This includes:
- management of users’ accounts and preferences, operation, measurement and improvement of our services, keep our services safe, secure and operational, and customize Messenger content that includes services that users may like in response to actions that they take;
- provision of customer support, to contact users regarding their accounts, to resolve any dispute and answer users questions and enquires;
- provision of marketing information and special offers, different kind of notifications about our services;
- provision of analytics, improve services, monitor and develop the personal data, security of our website and mobile applications, measure the performance of our marketing and advertising campaigns;
- detection and protection against fraudulent transactions and other suspicious activities;
- to create Aggregated data for internal use or for improving services and creating new features. Aggregated data is anonymous and is not linked to any personal data, it helps understand trends and customer needs so that new products and services can be considered, and so existing products and services can be tailored to customer desires. We may share such aggregated data with our partners, without restriction, on commercial terms that we can determine in our sole discretion.
4. LINKS TO THIRD WEBSITES
Licensor may transfer or share a copy of users’ personal data in cases where Messenger or one of its properties, affiliates, or subsidiaries is part of a business transition, such as a merger, being acquired by another company, or selling part of its assets.
The Personal data may be used for legal purposes by Licensor or his affiliates, subsidiaries, directors and etc., in court or to protect against the contravention or unauthorized use of Company’s website and/or Messenger, to defend or protect Licensor’s rights.
Licensee can contact Licensor using the contact information provided below with questions or concerns.
5. AGE RESTRICTION
Users under 18 years of age are not allowed to use the Messenger.
Users have the right, at any time, to change or delete their Personal data.
Users may also send a request to our Support Team and they will guide users through the process.
Users can decide which correspondence to receive from Licensor in accordance with this policy on freedom of choice and opting out. To stop receiving correspondence click the unsubscribe link found at the bottom of each email received or by emailing the request at firstname.lastname@example.org or by changing the settings in the user’s profile.
7. PROCESSING OF PERSONAL DATA
The Data controller processes the personal data of users of Messenger in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the personal data.
The personal data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data controller, in some cases, the personal data may be accessible to certain types of persons in charge, involved with the operation of the website (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communication agencies).
The Personal data is processed at the Data controller's operating offices and in any other place where the parties involved with the processing are located.
8. PERSONAL DATA STORAGE
The Personal data is kept for the time necessary to provide the services to users and users can always request that the Data controller suspend or delete their personal data. If user wishes to delete personal data Licensor has collected during user’s use of Messenger, he/she should send a request to the Support Team at e-mail address email@example.com. Processing of the request will take some time to take effect. Please note that changing or deleting user’s personal data will only change or delete the data in Licensor’s database for purposes of future activities and for managing future communications. Further, if user delete personal data from the Website / Messenger, but continue to use other websites/applications/services of Licensor, he/she may receive emails from Licensor regarding those websites/applications/services. However, Licensor may elect to keep users’ personal data, subject to the requirements of the law and legitimate interests of the Data controller.
Please note that, even after termination of membership and deletion of any personal data, termination of any license granted hereunder, some content may continue to exist because of cached internet pages beyond the control of Licensor.
10. RELEVANT LAW
The Users’ data shall be processed in accordance with the laws of the Czech Republic.
11. DATA CONTROLLER CONTACT INFORMATION